KUGO Policies

Privacy Policy

This Privacy Policy explains how KUGO Glasses collects, uses and shares your personal information when you visit our website or make a purchase.

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

We also collect information about how you interact with the Site, such as the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you browse the Site.

We refer to this automatically collected data as Device Information.

We collect Device Information using:

  • Cookies
  • Log files
  • Web beacons, tags, and pixels

When you make or attempt to make a purchase, we collect certain information including your name, billing address, shipping address, payment information, email address, and phone number.

We refer to this as Order Information.

In this Privacy Policy, “Personal Information” means both Device Information and Order Information.
How We Use Your Information

We use Order Information primarily to:

  • Process payments
  • Arrange shipping
  • Send invoices and order confirmations
  • Communicate with you
  • Screen orders for risk or fraud

Where consistent with your preferences, we may also use Order Information to send you marketing communications relating to our products or services.

We use Device Information to:

  • Help screen for potential risk and fraud
  • Improve and optimize the Site
  • Generate analytics about customer browsing and interaction
  • Assess the success of marketing and advertising campaigns
Sharing Your Personal Information

We share your Personal Information with trusted third parties that help us operate our business and online store.

For example, we use:

  • Shopify – to power our online store
  • Google Analytics – to understand how customers use the Site

You can read more about Shopify’s privacy practices here: shopify.com/legal/privacy

You can read more about how Google uses Personal Information here: google.com/intl/en/policies/privacy

You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout

We may also share Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

You can learn more about targeted advertising here: networkadvertising.org

You can opt out through these services:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access the personal information we hold about you
  • Request correction, updating, or deletion
  • Ask us to amend your information

If you would like to exercise these rights, please contact us using the contact details below.

We process your information in order to fulfill contracts with you, such as when you place an order, or otherwise to pursue our legitimate business interests.

Please also note that your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.

Privacy questions?

If you have questions about our privacy practices or would like to make a complaint, please contact us.

info@kugoglasses.com